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Tannas Co. & King Refrigeration, Inc. Precision Laboratory Instruments for Routine Testing and Advanced Research & Development of Engine Oils, Lubricants, and Related Fluids

Product Support and Service

A technically rich history.  A commitment to you. 

Our Technical Service team provides support to our distributors and customers around the world.  As stated in our Quality Policy – we pledge to provide services that meet or exceed the expectations of our customers in every respect.  Our dedication to you starts by listening carefully to your concerns and needs and responding with intelligent action.  Our goal is to transform your concerns into satisfaction and your needs into mutual opportunities.  We strive for continuous improvement and growth to benefit you, our customers, and the industry we serve. 


FAQ’s  |  Frequently Asked Questions

Have a question about an instrument?  We’re here to help. Select an instrument below to find answers to some of the most frequently asked questions about that instrument.

If your question isn't answered here, our trained technicians and Instrument Engineers are ready to respond.  Send your question or service request via our Service & Training Request Form by clicking the button below:

Tannas-and-King-Service-Admin-Logistics-Team

Our friendly Service & Logistics Team is ready to help you with your orders and schedule your shipments.  They include, from left to right: Steve, Ken, Stephanie, Ray, Deanna, Cindy, Tim, and Janet.

Tannas-King-Instrument-Engineers-2016 # edited

Our certified Instrument Engineers include, from left to right:  Andrew, Calvin, Rob, Ryan, and Nick.


Technical Service Inquires

If you would like to speak to our Technical Service team, please call or email us using the contact information below.  

We are committed to responding to all requests within one business day, during normal hours of operation, Monday - Friday, 8:00 AM to 5:00 PM, Eastern Standard Time.

Tannas Company

      Tannas

PHONE: +1 (989) 496-2796
EMAIL: service@tannasco.com
FAX: +1 (989) 496-3438

King Refrigeration

  King Refrigeration

PHONE: +1 (989) 698-5500
EMAIL: service@kingrefrigeration.com
FAX: +1 (989) 496-3438